Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CHCSET004 Mapping and Delivery Guide
Undertake bicultural work with forced migrants in Australia

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CHCSET004 - Undertake bicultural work with forced migrants in Australia
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Perform settlement services within the Australian context.
  • Identify and follow Australian cultural protocols, organisation procedures and legislative requirements.
  • Identify and analyse differences between Australian cultural processes and cultural processes of migrants receiving services.
  • Adjust service approach in response to new information and protocols.
       
Element: Operate within the workplace.
  • Identify organisational goals and priorities.
  • Identify and confirm own role and responsibilities according to organisational policies and procedures.
  • Prioritise competing demands to achieve organisational goals and objectives.
  • Identify and use professional networks to develop relationships.
  • Identify factors and contingencies affecting the achievement of work objectives and document allowances in work plans.
       
Element: Recognise and deal with trauma and vicarious trauma.
  • Identify the overt and covert signs of trauma in people and the support framework available for forced migrants.
  • Evaluate the options for specialist support and referrals while continuing to work with the force migrant in line with organisational policies and procedures.
  • Recognise vicarious trauma in self and identify and access support services.
  • Recognise vicarious trauma in others and develop strategies to respond to this.
       
Element: Monitor and review service provision.
  • Seek, discuss and use feedback to identify opportunities for improvement to service approach.
  • Identify professional development opportunities to improve own skills and knowledge and action in accordance with organisational policies and procedures.
  • Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and follow Australian cultural protocols, organisation procedures and legislative requirements. 
Identify and analyse differences between Australian cultural processes and cultural processes of migrants receiving services. 
Adjust service approach in response to new information and protocols. 
Identify organisational goals and priorities. 
Identify and confirm own role and responsibilities according to organisational policies and procedures. 
Prioritise competing demands to achieve organisational goals and objectives. 
Identify and use professional networks to develop relationships. 
Identify factors and contingencies affecting the achievement of work objectives and document allowances in work plans. 
Identify the overt and covert signs of trauma in people and the support framework available for forced migrants. 
Evaluate the options for specialist support and referrals while continuing to work with the force migrant in line with organisational policies and procedures. 
Recognise vicarious trauma in self and identify and access support services. 
Recognise vicarious trauma in others and develop strategies to respond to this. 
Seek, discuss and use feedback to identify opportunities for improvement to service approach. 
Identify professional development opportunities to improve own skills and knowledge and action in accordance with organisational policies and procedures. 
Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing. 

Forms

Assessment Cover Sheet

CHCSET004 - Undertake bicultural work with forced migrants in Australia
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCSET004 - Undertake bicultural work with forced migrants in Australia

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: